Anonymised scenario · not a verified client record
Multi-site dental group, 9 practices
Challenge
Each practice manager built their own production spreadsheet on Friday afternoons. Consolidating them took the operations director eight hours a week and the numbers still didn't tie to the practice management system.
Solution
We modelled the practice management database into a Power BI semantic model, wrote production, case-acceptance, and chair-utilization measures once, and published a mobile-friendly dashboard with row-level security so each manager sees their own site plus the group benchmark.
Result
Manual reporting time fell from eight hours a week to roughly twenty minutes of review, and managers now see yesterday's production before their morning huddle.
Illustrative figures
95%
Less reporting time
Daily
KPI visibility
9
Sites on one model